Delivery & Exchange
Delivery
Once your order has been placed, it will be processed and delivered within 7 business days.
If your purchase was made during a sales event, please allow us 5-10 business days to fulfill your order.
All orders are fulfilled from Singapore.
Singapore
We offer complimentary delivery* for all orders over $200. For orders that fall below $200, a $10 delivery fee will apply.
Complimentary delivery* is excluded during exclusive discount period.
For international shipping, please drop us an email at hello@wandermats.com
Exchange Policy
All items sold are non-cancellable, non-returnable and non-refundable.
However, should you change your mind on the design, we will be happy to do an exchange for you. All items must be in original packaging and unused. Additional delivery charges will apply for the exchange.
All purchase made during a sales event is final.
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For any issues relating to manufacturer's defects, we are happy to do an exchange at no additional cost.
Upon receiving your Wander Mat, please check for any defects thoroughly, especially at the seams.
We will accept exchange within 7 days upon receiving your order only.